Anita Csoma

Communication Essentials For Team Members and Leaders of Cross-Functional Teams

X:XX Hours
One of the greatest things about working in the Energy Industry is the opportunity to solve complex problems in diverse cross-functional teams. Communication is key for the success of these diverse teams! This course is designed to elevate your communication skills which will benefit your company’s and team’s efficiency and project delivery, and will boost your self-awareness and self-confidence. Learn to evaluate trust in your work relationships, and create actions to enhance trust. Recognize and improve on your personal communication style in the context of the Myers-Briggs framework, your professional mindset, and your emotional intelligence! Develop listening habits that will create mutual respect and clarity in your conversations. Build skills and courage to ask effective questions using powerful questioning structures. Become more assertive in your responses to foster cooperation and partnership!

01-01 – Introduction & Intent Of This Course
01-02 – Impact of Conversations On Our Business Delivery
01-03 – The Four Agreements
01-04 – Difference In Mindset: Engineers vs. Geoscientists
01-05 – Difference In Personalities: Myers-Briggs Framework

02-01 – Trust Is A Conscious Choice
02-02 – Anatomy of Trust: BRAVING Framework
02-03 – Putting The BRAVING Framework Into Action

03-01 – The Power Of Questions
03-02 – Common Question Mistakes
03-03 – Question Types and Question Structures

04-01 – Listening As A Skill
04-02 – Listening “For” vs. Listening “From”
04-03 – The Advice Trap
04-04 – Building Listening Habits

05-01 – Definition, Benefits
05-02 – Feedback Types
05-03 – Corrective Developmental Feedback
05-04 – Reinforcing Developmental Feedback
05-05 – Shame vs. Guilt
05-06 – Feedback Is A Gift

06-01 – Dialogue As Practice
06-02 – Powerful Questions For Engineers & Geoscientists

Access All Saga Wisdom Training Content

Already a member? Sign in.