01-01 – Introduction & Intent Of This Course
01-02 – Impact of Conversations On Our Business Delivery
01-03 – The Four Agreements
01-04 – Difference In Mindset: Engineers vs. Geoscientists
01-05 – Difference In Personalities: Myers-Briggs Framework
02-01 – Trust Is A Conscious Choice
02-02 – Anatomy of Trust: BRAVING Framework
02-03 – Putting The BRAVING Framework Into Action
03-01 – The Power Of Questions
03-02 – Common Question Mistakes
03-03 – Question Types and Question Structures
04-01 – Listening As A Skill
04-02 – Listening “For” vs. Listening “From”
04-03 – The Advice Trap
04-04 – Building Listening Habits
05-01 – Definition, Benefits
05-02 – Feedback Types
05-03 – Corrective Developmental Feedback
05-04 – Reinforcing Developmental Feedback
05-05 – Shame vs. Guilt
05-06 – Feedback Is A Gift
06-01 – Dialogue As Practice
06-02 – Powerful Questions For Engineers & Geoscientists