1.01 Introduction to the Course (7 min.) 
1.02 The Analytics Value Chain (6 min.)
1.03 Three Pillars of High Functioning Technology Practices (7 min.)
1.04 Six Key Themes for Delivering Value (19 min.)

2.01 Introduction to Legacy Technology Strategy and the Role of Analytics (11 min.)
2.02 Understanding the Current State (10 min.)
2.03 Defining the Mandate and Mission (11 min.)
2.04 Target Operating Model Design Principles (9 min.)
2.05 Defining Functions & Services (8 min.)
2.06 Capability Mapping (18 min.)
2.07 Interaction Models (13 min.)
2.08 Team Composition & Personas (8 min.)
2.09a Organizational Design and Target Operating Models – Part 1 (11 min.)
2.09b Organizational Design and Target Operating Models – Part 2 (13 min.)
2.10 Strategy Summary (7 min.)

3.01 Delivery Model Introduction (16 min.)
3.02 Governance (18 min.)
3.03 Intake and Prioritization (13 min.)
3.04a Scoping and Planning – Part 1 (15 min.)
3.04b Scoping and Planning – Part 2 (13 min.)
3.05a Project Execution – Part 1 (14 min.)
3.05b Project Execution – Part 2 (22 min.)
3.06 Process Summary (6 min.)

4.01 Practitioners as Artisans (14 min.)
4.02a Hiring and Onboarding – Part 1 (13 min.)
4.02b Hiring and Onboarding – Part 2 (17 min.)
4.03 Talent Development and Retention (14 min.)
4.04 Succession Planning (13 min.)
4.05 Relationship Mapping (16 min.)
4.06 Team Conventions and Culture (16 min.)
4.07 Mentorship and Coaching (11 min.)
4.08 Eminence Building (7 min.)
4.09 Owning the Narrative and Community of Practice (11 min.)
4.10 Managing Conflict (16 min.)
4.11 People Summary (8 min.)